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Panda is easy to get on the phone and called me often when I was available before the afternoon time. If you call there is typically no way to speak to anyone live at BitDefender until they call you back. Even when they do it’s not with any urgency. In comparison, I’ve waited days and days for BitDefender support to reply. Panda can trigger a ‘PSINFO’ tool to gather support data without you having to send any technical information to support. Many times it was just a matter of reproducing the issues and gathering the right data. They responded appropriately to our concerns. We received prompt responses and consistent service from all of the techs. Support is light speed and much more responsive than BitDefender.I don’t drink the kool-aid so I look forward to lifting the marketing curtain Bugs like to come out when I’m around so careful if I sign up for a demoģ. My blog recommends products on occasion but has nothing for saleĢ. They’ve allocated folks from Product Management, Engineering and other teams to help improve response.ġ.
#Panda antivirus error code 1 update
*** Update 8/13 – Panda is aware of this blog and actively working to fix any of the issues I found. Keep in mind that the things I don’t ‘like’ are bugs that can be resolved – not necessarily fatal issues. I went ahead and dug in using my basic Dell models and hoped for the best. There can be bugs lurking that may not impact you on the security side but potentially impair your ability to control and manage endpoints. Not only with detection but the basic administration features as well.
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It’s been my experience that you’d better test the heck out of these products. I’ve learned a great deal through direct experience of its stability and effectiveness. From the marketing on the website, you get the feeling that it’s not your average ‘Panda’ but it’s next-generation, sexy, and ready to eradicate even the most virulent samples.ĭuring the test, I exchanged 178 emails with the vendor over a period of fewer than 90 days. x and the product is Adaptive Defense 360. It’s headed in the right direction and overall the interface is designed well for a modern protection platform. Does Panda live up to its claims? Is it the future of Antivirus? It has it’s ups and downs but overall I think the issues we experienced can be fixed. We recently tested Panda Antivirus Adaptive Defense as a continuance to a previous review of NGAV products.
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